Message to our Community on the Recent Blackbaud Data Breach

This notice is to inform the RMHC Atlantic community of supporters of a recent cyber-attack involving one of our database vendors, Blackbaud. RMHC Atlantic uses a database system purchased from Blackbaud to record engagement with our community members.

This data security incident may have impacted a limited amount of your personal information including your name, contact details and giving history.  Blackbaud has assured us, however, that no credit or debit cards, bank account information or usernames or passwords were involved in the attack.

Our assessment (including legal counsel) is that there is a very low risk of harm materializing from this cyberattack.

We take the privacy and security of your information seriously and sincerely apologize for any inconvenience or concern this may cause you.

What we know

On July 16, Blackbaud informed us that it had been the victim of a cyber-attack in May in which client data of several charities were taken. Blackbaud paid a ransom and advises that an investigation by law enforcement and third-party cyber security experts concluded the data that had been taken was destroyed.

What you should do

While there is no need for you to take action at this time, we do recommend that you maintain vigilance and promptly report suspicious activity or suspected identity theft to law enforcement authorities.

What we are doing 

Because protecting the privacy and personal information of the RMHC Atlantic community is of the utmost importance, we immediately launched our own investigation to carefully assess what RMHC Atlantic data had been shared with Blackbaud, and to ensure that appropriate action is taken to protect our supporters.

Please know that RMHC Atlantic is actively working with Blackbaud to fully understand why this happened and what actions Blackbaud has taken to improve security. Finally, we are working with our peers from other chapters affected by the Blackbaud incident to stay informed and up-to-date on any new developments.

RMHC Atlantic sincerely apologizes to you, our supporters, for this incident.  Should you have any questions, please contact us at house@rmhcatlantic.ca or 902-429-4490.

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